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PRIVACY POLICY

TICKETKITE PRIVACY POLICY

This Privacy Policy applies to the website located at www.Ticketkite.com. The Website allows users to find out more about the shows, attractions, and tours, and in some cases, to participate in interactive activities on the Website. The Website is only for private, non-commercial, informational, and entertainment purposes.

We take your online privacy very seriously. Therefore, the purpose of this Privacy Policy is to disclose to you what information we may collect from you, how we collect it, with whom we share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we have collected from you. If you have questions or concerns regarding this Privacy Policy, you should contact us.

When this Privacy Policy references the term “personally identifiable information” or “personal information,” we mean information that identifies a particular individual, such as your full name, street address, telephone number, or email address. When other information, such as a hobby or demographic identifier, is associated with personal information, it also becomes personally identifiable information for the purposes of this Privacy Policy.

Please read the information below to learn more about our data collection policies and practices.

  • Types Of Information That May Be Collected
  • How Information Is Collected
  • How We Use The Information Collected
  • With Whom Your Information May Be Shared
  • Links To Other Websites
  • Security
  • A Special Note For Parents Concerning Privacy
  • Your Acceptance Of The Privacy Policy and Changes to The Policy
  • Correcting/Updating Personal Information
  • Questions About This Privacy Policy

Types Of Information That May Be Collected

Information You Provide Us: When you visit certain portions of the Website, we may ask you to provide us with specific information, including:

  • Contact information, such as your name, mailing address, email address or phone number;
  • Unique identifiers such as your user name and password;
  • Demographic information such as your age, education, occupation, and gender; and
  • Financial information, such as your credit card number or similar information.

Site Usage Information: We may receive and store certain types of internet usage information whenever you visit the Website, such as your landing page, order of pages viewed, and other click stream data. See “IP Addresses and Click Stream Data” section below.

Email Communications: When you open emails from us, we may receive a confirmation notifying us that you opened the email, if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our partners and affiliates. Additionally, we keep a record of what communications you have opted to receive or not to receive.

How Information Is Collected

Registration: Visitors may use the museum’s Website without registering or submitting any personally identifiable information. Registration for users and members on childrensmuseum.org enables you to maintain your contact information and preferences, receive member discounts (if applicable), purchase tickets more quickly, and receive notifications about events that interest you. You will be asked to provide personally identifiable information that may include a user name and password, your name, address, phone number, and an e-mail address. To purchase a membership online you must register with childrensmuseum.org.

Online Memberships and Donations

When you purchase a membership or make a donation to The Children’s Museum online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and mailing addresses, telephone number, email address, and credit card information. Your credit card information will be stored temporarily on a secured server and used only as needed to process your transaction.

We will retain your personally identifiable information for our records, in order to facilitate better customer service. To process payments for members who have selected automatic renewal, we will also retain payment information, in a secure manner, until such time that either the payment information expires (when we will contact you to update it), or the auto-renewal of the membership is canceled by you. In certain cases, you may be asked for additional information to complete your request, such as the names and birth dates (month/year) of your children if obtaining a Family Membership or any Contributing Membership with children.

Transaction Information

If you conduct a financial transaction on our Website, such as buying tickets or merchandise, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information, and financial information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products, or other services that you order, and to send you an invoice (if necessary). For your protection, such information is collected and stored through encrypted means.

Newsletters and Website Emails

We may offer newsletters to share information with you about the Website, about the Museum, and about our partners and affiliates. You may sign up to receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Website. You do not have to provide us with personal information when you sign up for a newsletter; however, you can control how we use that information, as set forth in the Opt In/Opt Out Offers section below.

Contests or Sweepstakes

We may periodically operate contests or sweepstakes through the Website that may require registration or the submission of personal information. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information to us. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation, or other related purposes. We also may ask your permission to allow us to publicly post some of your information on the Website, such as on a winner’s page, in the event you win a contest or sweepstakes. Except as required by applicable law, we will not post your information without your permission.

Customer Support

If you have any questions, pre-sale questions or any problem, just contact with us.

Call support center

Need to purchase, exchange or modify tickets just contact our Customer Service Center.